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Support Centre

How do I contact the Online Support Team?

Last Updated: Apr 06, 2017 04:54PM BST
We love to hear from our members and as an online member there are several ways you can get in touch with us.
  • Through the website, once you are logged in, you can use the contact us option at the top of each page *
  • E-mail us directly at online.support@slimming-world.co.uk *
  • Through our live chat service - once you are logged in, lookout for the red box, start chatting and you will instantly be through to one of the team.** 
  • Call us on 0344 892 0400 and ask for the Online Support Team
*We aim to respond to all e-mails within 3 working days but from time to time it takes us a little bit longer
**Live chat is currently available to new members in their first 4 months of membership and is available between 9am - 7pm Monday to Friday. 


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