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I haven't received a reply to my email enquiry

Last Updated: Dec 10, 2015 11:38AM GMT
We aim to respond to all of our e-mails within 3 working days but from time to time, it takes us a little bit longer. We work Monday - Friday (excluding Bank Holidays) so there will be a slight delay if your e-mail was sent over the weekend. 

There is lots of useful information on the website, whether it is our ever popular Syns Online database (where you can find the Syn value for anything and everything), hundreds of useful features to help you deal with whatever life throws at you and lots of delicious recipes to try - if you have a chance, it is be worth taking a look. The answer to your question might just be there and it saves you waiting for us to reply :-)

We have also got our brilliant new live chat service which means you can instantly speak to one of the team. Live chat is currently available to members within their first 3 months and we are logged on between 9am - 5pm Monday to Friday so if you have a burning question and you don't want to wait, why not give it a go, look out for the red box on the website and chat away... 
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