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Support Centre

Do your websites provide a message board or forum for members?

Last Updated: Dec 10, 2015 11:35AM GMT
We have researched the use of forums and message boards on slimming and other websites extensively over recent years. Although most of the messages posted are supportive, the misuse of these boards is sadly evident. Some of this is the result of lack of awareness – e.g. a member posts 'helpful' hints about Food Optimising however if the basic information is incorrect it can send other members way off track.

We've also found that it's possible that some comments, while intended to be supportive, can be interpreted very differently if the language used isn't warm and friendly and this can be damaging to members whose self-esteem is already low. Because slimming is such a personal and emotive subject, especially for those of us who are slimming, thoughtless comments and inconsiderate remarks (sadly it happens) can undo all the hard work that our members have done in plucking up the courage to start Food Optimising or begin a new activity.

We have seen the upset that message boards can do to both members and the company, and rather than put our members’ success and the future of the website in jeopardy, we have made the decision not to include any kind of forum.

 
8c060fb01123b549701f081cd9b099c3@slimmingworld.desk-mail.com
http://assets3.desk.com/
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